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Krowa Mac — a Restaurant Delivery Platform with Consumer Ordering, Courier Tools, and a Secure Admin Portal

Client:
Krowa Mać Burgers (Flowrolls sp. z o.o.)
Industry:
QSR / Restaurant Delivery
Engagement:
Cross‑platform product design & engineering (Web, iOS, Android)

Top features at a glance

What it does

A branded delivery platform for the Krowa Mać burger chain that combines consumer ordering, real-time order tracking, menu customization, and a courier mode for scheduling and performance tracking in the same app.

Platforms

Web admin portal at pos.krowamac.pl (email + password + PIN login to a user “workspace”), iOS app by Flowrolls sp. z o.o., and Android app by Floweb.

Privacy posture (stores)

On iOS the listing states “ Data Not Collected” and notes the app may use location even when not open; on Android the Data safety card shows no data shared with third parties, data encrypted in transit, deletion on request, and that the app may collect personal info.

Store status & compatibility

iOS v0.1.7 (June 11, 2025) with English/Polish and support for Apple Vision and Apple-silicon Macs; Android updated Dec 17, 2024 with 50+ installs (public listing).

Payments (policy)

The restaurant’s online-ordering privacy/terms mention Przelewy24 as the payment processor for card/transfer payments.
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The challenge we solve

Growing restaurants often juggle multiple point solutions for guest ordering, courier coordination, and back‑office management.

For Krowa Mać, the goal was to own the direct channel with a polished consumer experience, equip couriers to work efficiently, and give managers a secure admin to run day‑to‑day operations—without diluting privacy expectations on the app stores. The product needed to ship across iOS, Android, and web with consistent language and flows, and align with Poland‑native payments and data disclosures.

What we built for food delivery

Consumer-first mobile ordering

The mobile app lets guests browse the menu, customize items, pay securely, andtrack delivery in real time— no aggregator account required. App-store copy highlights the guest flow (effortless ordering, customization, real-time tracking) designed for quick repeat orders.

Courier tools, built in

A courier-mode within the same mobile app supports flexible scheduling and performance/earnings tracking, reducing context switching and simplifying rollouts to drivers. (These capabilities are described in the iOS and Android listings under “For Couriers.”)

Admin & POS portal with PIN-protected access

The web admin at pos.krowamac.plprovides a workspace login with email, password, and PIN, giving store leads and operators a secure way to access operations. The interface explicitly labels it as logging into your “own workspace.”

Clear privacy & store compliance

iOS: App Store lists Data Not Collected, languages English/Polish, and a note that location may be used even when the app isn’t open.
Android: Google Play’s Data Safety shows no data shared, encrypted in transit, request deletion, and may collect personal info; developer/contact details are public.
Site policy: The platform privacy statement outlines categories such as name, email, phone, location, payment information, use of third-party services, and a last-updated date of 24-04-2024. A restaurant-site policy further referencesPrzelewy24 for payments.

Multi-location readiness

Krowa Mać operates in multiple Polish cities; the public brand site and local pages reflect the chain’s footprint — context the platform supports through a branded, direct-to-consumer channel.

Outcomes & impact delivered

  • Direct channel control. Guests order via the brand’s own app/portal—owning the relationship and reducing reliance on marketplaces. Real-time order tracking improves transparency.
  • Operational simplicity.A single mobile app serves guests and couriers, while thePIN-protected admin keeps store operations gated and auditable.
  • Privacy confidence. Store-level disclosures (iOS “Data Not Collected”;Android Data Safety) set expectations before install; the site policy clarifies data categories and payment processing.
  • Cross-platform reach. Compatibility spansiPhone, Apple-silicon Macs, Apple Vision, and Android, simplifying training and adoption for managers, staff, and couriers.

Note on public metrics:The Google Play listing shows 50+ installs and a last update on Dec 17, 2024; iOS shows v0.1.7 on June 11, 2025. These figures change over time as releases roll out.

How CGP Systems delivered value

Product strategy & UX

  • One product, two roles. We designed aguest-first flow(browse → customize → pay → track) and a courier flow(schedule → deliver → track earnings) inside a single, branded app—minimizing surface area to maintain.
  • Consistent language and legal clarity.We aligned app-store copy and in-app messaging with privacy statements so expectations are consistent across channels.

Engineering & platform craft

  • Web admin with extra gate.We implemented aworkspace login with Email + Password + PIN, improving operator assurance without complicating guest ordering.
  • Native reach without UX drift.iOS and Android ship the same core feature set and disclosure posture; Apple-platform builds also supportApple Vision and Apple-silicon Macs per store metadata.

Operations & support enablement

  • Transparent policies.The platform’s privacy policy (App + Site) lists data categories and third-party processors; the restaurant-site policy documents Przelewy24 usage for payments—a common expectation in Poland.
  • Public contacts.Developer identity and support email/phone are disclosed on Google Play for B2B reachability.

Krowa Mać today: The essentials

Apps

iOS (Data Not Collected, EN/PL, v0.1.7 2025-06-11; supports Apple Vision / Apple-silicon Macs). Android (update 2024-12-17; Data Safety: no sharing, encrypted in transit, request deletion ; dev: Flowrolls sp. z o.o. / Floweb ).

Admin

pos.krowamac.pl with Email/ Password/PIN workspace login.

Policies

Platform privacy policy last updated 24-04-2024; restaurant policy references Przelewy24.
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Selected product highlights

Guest features
menu browsing, customization, real‑time tracking, secure payments.
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Courier features
flexible scheduling and performance/earnings tracking within the same app.
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Operations
Admin portal with PIN‑gated workspace access.
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Privacy
iOS Data Not Collected; Android no data shared, encrypted transport, deletion request; site policy details data categories and third‑party services.
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What this means for your team

If you’re a restaurant or QSR brand planning to build (or reclaim) your direct delivery channel, this approach shows how to:

  • Unify guest + courierworkflows in one app without compromising simplicity.
  • Keep ops secure with an admin portalthat adds a PIN on top of standard credentials.
  • Lead with privacy— align store disclosures and site policies so users know what to expect.
  • Ship cross-platform parity(iOS/Android/Web) and tap Apple-ecosystem reach (Vision, Mac).

Appendix: Source notes

Appendix: Source Notes

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